On moving house I decided to canc el Sky Thought that might be an easy process just ring up and cancel. Oh no they harangued me to a point where I had to lie and say I was leaving the country. Woman then went on to ask where I was going , so I made up a story about going in a campervan ( so they couldn’t make me take my subscription with me !) Tbh I quite liked my new made up life !
At the risk of sounding like my (or anyone else’s) mother the service in the UK has gone completely to sh!t since the pandemic. No one seems to want to do anything, even their actual job these days.
My mum (her again) had a leaflet through her door a few weeks back for a handy man claiming to be looking for work. She emailed, called and filled in a form on his website before she got a reply, and then having arranged a date and time he failed to turn up. So clearly not actually looking for work 🤷🏻♀️ don’t get me started on GP surgeries and hospital appointments.
Probably mercury, usually is. Although I think something to do with Aquarius is happen now too??
It will be the fault of that naughty planet Mercury - named for an Ancient Greek god - it IS in retrograde, and though initially sceptical, I believe in its spiteful power.
I don’t know about retrograde shiz and I am no witch but I work in a school and can confirm that a full moon brings out all the bad behaviour. High winds also do something. Bizarre
Same energy here too. Been in communication with Lookfantastic for 3 and half weeks trying to simply return a faulty item. The repeated unctuous emails telling me not hesitate to get in touch if they can do any more to help. Having done done precisely nothing! Was about to go public on social media when the magic returns address appeared. Will NEVER use them again!
Unfortunately, all my issues are with *public* organisations. A housing association and an NHS department. Not to mention the DWP. There's apparently NOBODY in any of these organisations that can rise to my (incredibly low at this point) bar. Emails are ignored, phone lines keep me on hold for an hour and then cut off. It's beyond frustrating!
I wish I could believe that it will get better in May 🤞🏻
I stopped subscribing because I’m so ancient and not menopausal and my children are ancient too.. so felt your comments weren’t for me.
But just reading your post I’m laughing out loud .. your so bloody funny especially when your pissed off. Worth every penny so I’ll re join.. I can empathise.
I’ve just text Danny who Keeps promising to fix my car.. jeeze he’s a fucking pain. I even promised I’d show him Nancys tits (my youngest) he loves Nancy. I know mine wont interest him
I love this chat. Reading the comments and realising I’m not alone experiencing the general crap levels of customer “service” makes me feel a tiny bit better.
The fact that this post has 53 comments in five hours says it ALL. Mercury retrograde or some such is definitely f***ing us and for me at least it's doing it in quite an expensive way. Additionally I am also off booze since last week due to one of those nights you described, except I had the added horror of having decided in my tremendously overserved state to pair off with a young man in his 30s and I feel I will never live down the shame, I am WELL PAST MY 30s. Ah, the hidden dangers of recent-divorce-driven-kid-free-weekends.
It’s awful isn’t it… I think the country is going down the pan. No body is fixing the bluddy roads which are FULL OF POT HOLES. Customer service people are still sitting around in their pyjamas at home and are off hand and vague and I can’t hear what they’re saying anyway as their voices are all muffled. I’m always polite too.
Horribly relatable. And even when things aren't going wrong all over the place, life admin is always there, nagging away at you. I have wondered if I set aside a few hours at the same time every week it would feel more manageable, but I have a feeling it wouldn't work. It seems like everyone who wants something from you, like payment or confirming a date, is in a huge hurry, but if YOU want something - that's different. I remember my dear departed Dad refusing to pay any bills until the end of the month and being astonished if anyone chased him up before that. It was another world...
Loving the frustration on this page. Only yesterday I booked myself onto Wellgevity (fancy Dr health tests type place) for Dutch tests in order to work out where I am menopausally as alas I have no womb. (Sorry if that’s TMI). Receptionist woman so snitty when I merely asked for an extra envelope (one test takes a day, one a month so didn’t want first test festering on shelf for a month) - that I said forget it - refund me. Now I need to find someone - anyone to help me on my menopause diagnosis quest. But her sarky response literally flicked a switch in me. Immediately cancelled £800 worth of investigations. Over an envelope. Why can’t people just be helpful? Supportive? DO THEIR JOBS???? FFS.
I had this too. A guy was supposed to come and fix the boiler that HE serviced a few months ago that is still running only lukewarm water into my bath. We agreed Thursday morning because I was a backshift. 12 noon rolled around (as far as I was concerned the morning was over) and he hadn't turned up despite me POLITELY leaving a few messages/voicemails as to where the fucking hell he was- oh no, that's what I was thinking, but actually, what was his ETA because I was going to be out after 12 (I did SAY this to him before.) Husband ended up coming home from work to wait around all afternoon for him. No show as I predicted. Apparently his phone died that day?! I don't care, I JUST WANT A HOT BATH AND I WAS FULLY PREPARED TO HAND OVER COLD HARD CASH FOR ONE AT A PRE-AGREED TIME!
It’s the worst at the minute and I’m very glad you’ve cleared up why. Imagine all of this but in a second language using google translate because said second language is insanely hard to learn. My car service was twice as much as it should have been and when I complained about the work they did without first asking me they just shrugged and said but we used the good oil, it’s why it cost a bazillion pounds. I burst into tears when I first got the invoice and Google translate just didn’t do it justice.
Tears may in part be due to insane amount of personal life stress as we are moving internationally in a couple of months. The logistics of it keep me awake at night and even now just writing those words down I can feel the worry pit of nausea start to churn in my stomach. Imagine the carpet, the roof and FedEx guys all rolled into one hideous giant ball of chaos and inefficiency and multiplied by ten….
Oh and how could I forget. DO NOT ORDER FROM ANYTHING ADVERTISED ON INSTA - My latest purchase of doom - coconut coir to fill my raised beds. Eco friendly - tick, fun in that it expands on adding water - tick etc etc.
It has now been three weeks and I still haven’t received it - it said two - three days delivery. I AM LIVID!!! I have complained via email so many times I am bored & I just get bot / AI written responses.
I feel your pain. I saw a brilliant comedy sketch once where the guy said he longed for a (short) stint in prison as some respite from personal admin. Literally nothing to ‘sort out’…drains, swimming clubs, dentist appointments, Sky, banking…the list goes on.
On moving house I decided to canc el Sky Thought that might be an easy process just ring up and cancel. Oh no they harangued me to a point where I had to lie and say I was leaving the country. Woman then went on to ask where I was going , so I made up a story about going in a campervan ( so they couldn’t make me take my subscription with me !) Tbh I quite liked my new made up life !
At the risk of sounding like my (or anyone else’s) mother the service in the UK has gone completely to sh!t since the pandemic. No one seems to want to do anything, even their actual job these days.
My mum (her again) had a leaflet through her door a few weeks back for a handy man claiming to be looking for work. She emailed, called and filled in a form on his website before she got a reply, and then having arranged a date and time he failed to turn up. So clearly not actually looking for work 🤷🏻♀️ don’t get me started on GP surgeries and hospital appointments.
Probably mercury, usually is. Although I think something to do with Aquarius is happen now too??
It will be the fault of that naughty planet Mercury - named for an Ancient Greek god - it IS in retrograde, and though initially sceptical, I believe in its spiteful power.
I don’t know about retrograde shiz and I am no witch but I work in a school and can confirm that a full moon brings out all the bad behaviour. High winds also do something. Bizarre
Same energy here too. Been in communication with Lookfantastic for 3 and half weeks trying to simply return a faulty item. The repeated unctuous emails telling me not hesitate to get in touch if they can do any more to help. Having done done precisely nothing! Was about to go public on social media when the magic returns address appeared. Will NEVER use them again!
Unfortunately, all my issues are with *public* organisations. A housing association and an NHS department. Not to mention the DWP. There's apparently NOBODY in any of these organisations that can rise to my (incredibly low at this point) bar. Emails are ignored, phone lines keep me on hold for an hour and then cut off. It's beyond frustrating!
I wish I could believe that it will get better in May 🤞🏻
I stopped subscribing because I’m so ancient and not menopausal and my children are ancient too.. so felt your comments weren’t for me.
But just reading your post I’m laughing out loud .. your so bloody funny especially when your pissed off. Worth every penny so I’ll re join.. I can empathise.
I’ve just text Danny who Keeps promising to fix my car.. jeeze he’s a fucking pain. I even promised I’d show him Nancys tits (my youngest) he loves Nancy. I know mine wont interest him
Not cleared it with Nancy but I’m desperate..
He sent a laughing emoji … so fingers crossed
I love this chat. Reading the comments and realising I’m not alone experiencing the general crap levels of customer “service” makes me feel a tiny bit better.
The fact that this post has 53 comments in five hours says it ALL. Mercury retrograde or some such is definitely f***ing us and for me at least it's doing it in quite an expensive way. Additionally I am also off booze since last week due to one of those nights you described, except I had the added horror of having decided in my tremendously overserved state to pair off with a young man in his 30s and I feel I will never live down the shame, I am WELL PAST MY 30s. Ah, the hidden dangers of recent-divorce-driven-kid-free-weekends.
It’s awful isn’t it… I think the country is going down the pan. No body is fixing the bluddy roads which are FULL OF POT HOLES. Customer service people are still sitting around in their pyjamas at home and are off hand and vague and I can’t hear what they’re saying anyway as their voices are all muffled. I’m always polite too.
Horribly relatable. And even when things aren't going wrong all over the place, life admin is always there, nagging away at you. I have wondered if I set aside a few hours at the same time every week it would feel more manageable, but I have a feeling it wouldn't work. It seems like everyone who wants something from you, like payment or confirming a date, is in a huge hurry, but if YOU want something - that's different. I remember my dear departed Dad refusing to pay any bills until the end of the month and being astonished if anyone chased him up before that. It was another world...
Loving the frustration on this page. Only yesterday I booked myself onto Wellgevity (fancy Dr health tests type place) for Dutch tests in order to work out where I am menopausally as alas I have no womb. (Sorry if that’s TMI). Receptionist woman so snitty when I merely asked for an extra envelope (one test takes a day, one a month so didn’t want first test festering on shelf for a month) - that I said forget it - refund me. Now I need to find someone - anyone to help me on my menopause diagnosis quest. But her sarky response literally flicked a switch in me. Immediately cancelled £800 worth of investigations. Over an envelope. Why can’t people just be helpful? Supportive? DO THEIR JOBS???? FFS.
I had this too. A guy was supposed to come and fix the boiler that HE serviced a few months ago that is still running only lukewarm water into my bath. We agreed Thursday morning because I was a backshift. 12 noon rolled around (as far as I was concerned the morning was over) and he hadn't turned up despite me POLITELY leaving a few messages/voicemails as to where the fucking hell he was- oh no, that's what I was thinking, but actually, what was his ETA because I was going to be out after 12 (I did SAY this to him before.) Husband ended up coming home from work to wait around all afternoon for him. No show as I predicted. Apparently his phone died that day?! I don't care, I JUST WANT A HOT BATH AND I WAS FULLY PREPARED TO HAND OVER COLD HARD CASH FOR ONE AT A PRE-AGREED TIME!
It’s the worst at the minute and I’m very glad you’ve cleared up why. Imagine all of this but in a second language using google translate because said second language is insanely hard to learn. My car service was twice as much as it should have been and when I complained about the work they did without first asking me they just shrugged and said but we used the good oil, it’s why it cost a bazillion pounds. I burst into tears when I first got the invoice and Google translate just didn’t do it justice.
Tears may in part be due to insane amount of personal life stress as we are moving internationally in a couple of months. The logistics of it keep me awake at night and even now just writing those words down I can feel the worry pit of nausea start to churn in my stomach. Imagine the carpet, the roof and FedEx guys all rolled into one hideous giant ball of chaos and inefficiency and multiplied by ten….
Oh and how could I forget. DO NOT ORDER FROM ANYTHING ADVERTISED ON INSTA - My latest purchase of doom - coconut coir to fill my raised beds. Eco friendly - tick, fun in that it expands on adding water - tick etc etc.
It has now been three weeks and I still haven’t received it - it said two - three days delivery. I AM LIVID!!! I have complained via email so many times I am bored & I just get bot / AI written responses.
Eyes literally bulging while i write this.
I feel your pain. I saw a brilliant comedy sketch once where the guy said he longed for a (short) stint in prison as some respite from personal admin. Literally nothing to ‘sort out’…drains, swimming clubs, dentist appointments, Sky, banking…the list goes on.